Steelport Carbon Steel Knife Care Kit
Properly forged carbon steel knives will out-perform any other kitchen knife, but do require a minimal amount of care (hand washing and drying after each use) to stay in peak performance. Our Carbon Steel Knife Care Kit, which includes specially formulated blade oil and handle wax, can help keep your STEELPORT and other premium carbon steel knives looking their best for years to come.
Care of a Carbon Steel Knife is very simple – here is what we recommend:
- Hand Wash & Dry: The best way to care for a Carbon Steel Knife is simply to always rinse and dry it completely after each use. Avoid using aggressive chemicals, leaving it unwashed, or leaving it in water or set out wet to air dry.
- Occasional Oiling: To keep your knife in top condition, oil it occasionally, especially if it will be stored for an extended period of time. We recommend using Camellia oil (as provided in our Care Kit) or food-grade mineral oil. Cooking oils can also be an option but they can break down and become rancid.
- Wood Handle Care: Your STEELPORT knife features a resin-stabilized wood handle that is designed to meet the demands of a busy kitchen, but it still benefits from some minimal care to keep it looking its best. Treat your wood handle like a wooden cutting board, i.e. avoid letting it soak in water, and rub it down with the handle wax like our Care Kit Handle Wax once or twice a month.
- Embrace the Patina: STEELPORT knives are soaked in coffee to create an initial patina on the blade, but over time, all carbon steel knives will change color and develop a natural patina based on how you use them. This is not a bad thing! This is part of the beautiful heirloom nature of the product. The unique coloring each knife develops reflects your own cooking style and favorite ingredients over the years.
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Steelport Carbon Steel Knife Care Kit
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
North River Outdoors offers free shipping for purchases of $99 and over within the United States. We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time.
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Customer Support
Our expert team is available Monday-Saturday to help with product selection, technical questions, and order support. Call 804-556-1006 or use our contact form.
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FAQ's
Find answers to common questions about shipping, returns, product care, and services. Check our comprehensive FAQ section below.
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Visit Our Store
Located at 2941 River Road W, Goochland, VA 23063. Experience our products in person and take advantage of our knife sharpening and repair services.
Frequently Asked Questions
What are your shipping policies and how fast will my order arrive?
North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.
What is your return and exchange policy?
We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.
For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.
Do you offer any services like knife sharpening or gear repair?
Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.
How can I ensure I'm buying genuine products and not falling for scam websites?
We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it's www.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.
Where is your physical store located and what are your hours?
Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.
Do you offer Classes or Events?
Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.