Contact information

We are here to help! Whether you have a question about an order, need expert advice on gear, or require assistance with a return, feel free to reach out to our team.

How to Reach Us

• By Phone:

  Call our store directly at 804-556-1006 during normal operating hours to speak with our staff.

• By Email:

  Send inquiries to sales@northriveroutdoors.com. Please include your order number and full name in the subject line or message body for faster assistance with existing purchases. We typically respond within 1–2 business days.

• Visit or Mail Us:

  NORTH RIVER OUTDOORS
  2941 River Road West
  Goochland, VA 23063

Department Directs & Specific Inquiries

• Returns & Exchanges: Log in to your account at account.northriveroutdoors.com to start an automated return request, or review our [Return & Refund Policy] before sending merchandise back.

• Order Tracking & Shipping: Check your dispatch confirmation email for real-time tracking links, or refer to our [Shipping Policy] for processing schedules and delivery estimates.