In-Stock - Real Time Inventory - Great Customer Service

Customer Reviews

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C
Cassie
Good but not for long term traveling.

This is a very well made backpack. Comfortable and ergonomic. Would definitely recommend for a backpacking trip. HOWEVER, I backpacked through Europe with it for 2 months, and I would not recommend living out of it. It only has a top opening, so I probably re-packed this backpack close to 100 times, which got pretty old. If you are backpacking long term I do highly recommend Osprey, it’s a great company, just not this model.

C
Carrie
Bruises hips - and just doesn't fit right.

I am a huge fan of Osprey packs - and have several. I've used them for hiking and for running and just general use - and really loved them. I wanted to love this one but it just didn't fit me right no matter how much youtube I watched to try and figure out how to adjust and no matter who was helping me adjust it.

Overall - the pack is high quality - it has a lot of pockets and most everything was easy to reach. I'm not a fan of taking a pack off, getting stuff out, putting it on, rinse and repeat hourly - so I tend to prioritize pack so I don't have to do that. So no issues with this. I could reach for things with the pockets that were close mostly easily - sometimes I needed someone else to help. That's ok if you have someone with you.

The main problem is the hip area. I adjusted this all over the place. I measured myself (and had it done professionally) and the pack size S is right. I'm 5'1" and about 130-134 lbs and everything said this was the right size. I have hips but I am not super curvy and the hip band just cut into my hip area every time I wore it no matter how it was adjusted. It hurt like crazy and all I could focus on was the pain of the rubbing and not the fun of the being outside.

I think the key to this pack is if it fits your body shape. If it does I think it's a great pack (the reason for the 3 stars - as this fits my friend well but, for me, I could not adjust it well enough not to have bruises on my hips and pain that was pretty constant.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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