Professional Gear - Easy Returns - Excellent Customer Service

Customer Reviews

Based on 18 reviews
94%
(17)
6%
(1)
0%
(0)
0%
(0)
0%
(0)
S
Scott C.
Gransfors Bruk SFA

Great Light weight little axe. Not as sharp as I would have expected in this price range.

M
Michael B.
best little axe

I was given this axe 2 years ago and have used it heavily since felling and limbing 6-8" trees, mostly softwood. I like it enough I'm buying the slightly larger version of the same. I've been very impressed with the durability of its edge and the quality of the handle. The handle shows minor wear, but hasn't split, splintered or dented at all - something about quality of the hickory and the keel shape the handle has right behind the bit, maybe. The steel is good - hard for an axe but not so hard it chips easily. Don't even try to sharpen it with a cheap file, it won't work. For me and what I'm cutting it's been the right trade-off of hard to sharpen but holds a sharp edge longer. The 19" handle lets it do MUCH more than a hatchet can and lets me work in tight growth and thickets with it, tucks into the belt easily too. The sheath works well and is easy to loose, maybe I should tie flagging to it. This axe has taken heavy use and my hundreds of small mistakes in stride so far, and if I keep on treating it right, I'm sure it will go right on past the 20 year mark.

T
Theresa H.
Christmas gift

It’s a Christmas gift, so it hasn’t been used

M
Mike C.
Gransfors Axe

I love the 420 Small Forest Axe I ordered from you. It arrived razor sharp and had a great looking handle. It arrived quickly and was well packed.
Thanks
Mike

J
Joseph C.
Great quality

This axe arrived well sharpened and is easy to wield and very durable.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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