Customer Reviews

Based on 6 reviews
83%
(5)
17%
(1)
0%
(0)
0%
(0)
0%
(0)
J
James C.
It's all true...

I've been swinging an axe for camp chores and landscaping since I was a Boy Scout. I've held and used a fair number of axes in that time, from cheap flea market finds that I rehandled myself, and store bought Collin's type patterned heads that are common here in the USA. The axes from Gransfors' factory are the best I've used. Everything you've heard about them is true. The handles are fitted perfectly, they are razor sharp out of the box. The swing and cut are so remarkable, that I'll keep going back to Gransfors for any future axes. Yes, they are expensive, but with Gransfors, the old adage of "you get what you pay for" still rings true. 10/10, must buy.

B
Brandon G.
Big axe, but boy, does it do some work!

Straight handle, well hafted, super-sharp edge -- I can't say enough about this thing. The handle thickness is actually not too bad, although I may wind-up slimming it just a tad before I use it heavily. I'm becoming a big fan of North River Outdoors, great products, awesome service!

P
Pat
Great ax

The craftsmanship was well maintained throughout the tool. Edge of ax came shaving sharp. Well balanced tool with a bit of heft to it.

G
Greg
Highest quality

I was definitely NOT disappointed when I saw first hand the quality of the axe I ordered. It was a gift for my son-in-law, who was equally impressed - so much so that he was tempted to hang it on the wall as a display! Instead, he went right out and chopped down a dead tree with it, came in and said he wanted to order others.

d
david h.
Gransfors American Felling Axe

This was my fourth GB axe from North River Outdoors although the first one online. All of them just beg to be used, and used they get. I have had many axes over the years but these just feel right and work amazing. Communication with North River Outdoors was very prompt and shipping was super fast and very well packaged. Absolute pleasure doing business with them! Excellent products and excellent customer service!!!

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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