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  • 4 stars: 1 (100%)
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A
Amanda
Roomy and comfortable

I've been using this backpack on my weekday commute for almost a month now and mostly love it. I wish it had an eensy bit more room or was able to expand a little more, but I could also stop bringing everything I own with me. There are three external zippers going to one small pocket, one medium pocket, and the main compartment which has a divider and pad for a laptop (I store a medium-sized text book in mine currently). The small pocket's good for keys, a cellphone and a couple other small items. I store my gigantor wallet, makeup pouch and Kindle in the medium pocket with room to spare, as well as lip gloss and other small items in the 3 mesh compartments and pen/pencils pockets within the medium pocket (oh man, I just found another zipped pocket in there that I hadn't noticed!). In the main compartment I can stash a book, pair of sneakers and gym clothes, umbrella, soft-sided lunch bag, and rain cover for the backpack; there's also a trade paperback-sized mesh pocket I haven't used, and a smaller zip pocket where I put Kleenex/gum/etc. The two external mesh pockets on either side of the bag are perfect for my water bottle and travel coffee mug. I've used the compression strap on the outside for a light jacket, and while I haven't used them yet there are a couple loops presumably for a U-lock.

As far as comfort goes I find this bag to be pretty darn comfy, especially when the contents' weight is centered towards the bottom of the bag. The straps are cushy though they are a bit "scratchy" and make a swooshing sounds when you walk as other reviewers have mentioned (I haven't worn it with a tank top so no discomfort there yet). The chest strap is not positioned awkwardly for me as a lady, though I'm not very large up top. I purchased a medium Osprey rain cover for this backpack and it fits well.

Frequently Asked Questions

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it's www.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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