• 5 stars: 1 (50%)
  • 4 stars: 1 (50%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
C
Connie
I'm in love with Osprey products

Love this backpack. It goes where I go, EVERY DAY! I travel for a living. This backpack was well worth the $$.
It replaced a heavier Swiss Gear pack that only made it three years. I deducted a star for the string pulls though, they can come off the zipper head and I had to squeeze them with a pliers to stop this from happening.

E
Erica
The best travel pack for airline commuting that I have found.

I have searched for great travel packs. I need to go no further. This travel pack by OSPREY holds much. It fits in every overhead compartment I have used, even on the small commuter aircraft. It expands outward, so you can pack many things. But you can also cinch it down to make it compact. Plus, it has numerous compartments for organizing your gear. Lastly, it has a small profile. What do I mean by that? ANSWER: On some occasions, the gate agents would see the previous pack I used, and tell me it was too big and I needed to gate-check the pack. (Translation: Hassle). But this pack by OSPREY has such a manageable (to small) profile, I don't get second looks from gate agents. And for good reason; it fits nearly everywhere.

Frequently Asked Questions

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it's www.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

Didn't find Answer?

Don't hesitate to contact us