• 5 stars: 2 (67%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (33%)
  • 1 star: 0 (0%)
D
Danielle T.
Still have not received it

Ordered this 2weeks ago, hasn’t arrived. Last we heard maybe another week, so it will miss the trip we ordered it for. :(

c
christopher
Really good looking functional cups

I really like the rustic wooden brown, but I may purchase the black one day. I got over for me and one for the girlfriend. Guys think they're cool girls think they're cute either way, they are really good looking functional medium sized coffee/soup cups.

G
Gabe
I love this

One of my favorite purchases. It's become a signature item for me. I use it outdoors, it goes with me even on a short day hike. I drink coffee out of it on Sunday mornings at home. I drank scotch out of it at my wedding and you can see it in a few of my wedding photos.

It is sturdy. I replaced the natural cord it comes with some leather I can take on or off. I normally have it hanging in camp or secured to my pack when walking. It insulates enough with hot drinks in it that you will not burn your lips or hand.

You could do well enough with any old plastic cup for outdoors drinking, or a nesting cup, or some such. I'm a simple guy and I like my outdoor gear simple and multi-use. This cup is a guilty pleasure, one of the few "premium" items I take with me on my outdoor adventures.

Frequently Asked Questions

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it's www.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

Didn't find Answer?

Don't hesitate to contact us