Professional Gear - Easy Returns - Excellent Customer Service

Customer Reviews

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R
Robbie
amazing knife

First off, 3 stars is only due to some of the fit and finish. The blade itselft is amazing, it holds a great edge and feels very comfortable in my hand and came highly polished and razor sharp. The handle is beautiful. The only complaint is that the wood shows some cracks and had some pitting. It feels solid and I am not worried about failure of the handle. Damage appears to be cosmetic only. I used this knife to cut up some shaving to start my BBQ smoker as well as whittle some trap parts. Am looking forward to getting out this summer and really enjoying it.

L
Lance
Helle Eggen Knife

The knife handle is absolutely beautiful. The brass end cap accentuates the wood grain and the handle conforms to my size large hand perfectly. Better than just about any knife I've ever held. The index finger groove feels deeper than most so it effectively prevents your hand from sliding forward on a thrust.

You will need to treat the sheath leather with a sealer if you want it to be waterproof and resist stains.

In most cases, all you need to do is strop the edge to regain sharpness. If you need to do more than that, Tri-laminate requires that you sharpen with a wet, i.e. with oil or water, stone to avoid damaging the inner steel's temper.

There's no choil or jimping but it doesn't feel like you need either when you hold it.

The sheath is also a work of art that fits the knife closely, has high quality stitch thread, and nice subtle accents pressed into the leather. Some of you may not like that the leather is thinner than average. I measure it at right about 3/32 of an inch thick.

The knife steel is very high quality and has a mirror-bright finish. The edge, out of the box, is wicked sharp.

Why did I give it 4 stars? It's too pretty to do anything ugly with it.

I love this knife but I am never going use this for bushcrafting. With the burl wood handle and a pin tail tang, I'd be afraid of damaging it. Oh, I'll take it car camping and maybe hiking. But, I'll probably pull out one of my beefier knives for when I hike and camp.

You're going to want one just to watch your friends' eyes when you show it to them. Yeah, they are going to envious.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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