Professional Gear - Easy Returns - Excellent Customer Service

Customer Reviews

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Doug
This thing is stupid durable and incredibly ergonomic

I own many Spyderco, Benchmade and Kershaw knives and 9 times out of 10 this one is clipped to my pocket. To me the edge holds up just as well as VG-10 and 154cm, and isn't far from the S35vn on my Native 5lw. I'm not talking cutting until the edge is chipped and rolled and un-cuttable. Any reasonable knife user cares for and sharpens/hones their blades. This thing is stupid durable and incredibly ergonomic. It also weighs about the perfect weight for its size. The pocket clip is tied with the Spyderco wire clip as being the best I have ever used. It's short and straight and does what it's supposed to do. The lock was a tad tight when new, but after a day or two of playing with it, it has loosened up nicely. The blade however is rock solid and does not move in any direction. Do yourself a favor and buy one or two of these before they are discontinued.

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Alex
So far, so good.

The blade lock is stupid solid...and a bit hard to return for the first couple days but it's worked itself out well. Comes razor sharp, and holds the edge. I put my knives through a lot of "everyday" type tasks at work and it's performed very well. Another quality Cold Steel product.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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