Professional Gear - Easy Returns - Excellent Customer Service

Customer Reviews

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M
Mandy
Great 2-in-1 but attracts bees

Because my second son has sensitive skin and eczema, we've gone natural with a lot of products in our home in the last year. I love the natural ingredients in this Badger sunscreen plus bug repellent, and I love that it uses zinc so it's the kind of sunscreen that will work as soon as you put it on. I also think the citronella component of the bug repellant works pretty well because I'm a mosquito magnet, and I've not had much of a problem with bites using this. My biggest complaint, though, is that the sweet scent attracts BEES. When we're in a park with this, it seems like the moment I've finished spreading the stuff on my kids, bees show up, and they want to hover around me and my children like we're flowers. It makes me very nervous, since my younger son's never been stung before, and I don't know if he may be allergic to bee stings. My second complaint would be that the stuff is thick and a bit oily. On the one hand, you know exactly which spots have been covered and which areas need a little bit more. On the other hand, every time I apply, I have to wipe my hands with a baby wipe or I'll grease everything else I touch. Bull Frog makes a pump-spray that's 2-in-one. I don't think the sunscreen on the Bullfrog is as effective, but that's what I usually reach for these days when we just want to go outside to play for a short time. In the end, I suspect I'm probably better off using regular sunscreen with zinc, and then spraying bug spray on top. I just really like the idea of a 2-in-one that works.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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