Professional Gear - Easy Returns - Excellent Customer Service

Customer Reviews

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A
Abraham
Exactly as amazing as people told you.

This thing is no joke! I took it backpacking on Maine's Bigelow range. When I ran out of the water I brought, I was A-ok with this. Just bring a wide mouth bottle to fill with water you find. On top of one of the lower peaks, I drank from the most disgusting looking crevice filled with brown scum (see photo). I thought, this is going to be safe, but taste horrid. WRONG. TASTED LIKE THE FRESHEST SPRING WATER. Better than any tap. I'm from Maine, and I've tasted plenty of water right from mountain springs, so take my word. One caution: it can be a little challenging to start. You have to prove it by soaking. If it still doesn't work, blow into it a bit.

Get one for your outdoor adventures, and one for your bug-out bag, which everyone should have in case of natural disaster (or apparently civil war, because the world seems to have gone mad).

C
Charlie
A must have for any outdoor excursion

I frequently hike and camp in the backcountry all over the United States. Carrying the amount of water that I need to survive during these trips is just not feasible due to the weight. In the past I always carried a General Ecology First Need XL water purifier and refilled nalgene bottles with it. Since getting a LifeStraw I most likely won't be doing that any longer since the LifeStraw is smaller and lighter than the First Need XL. I recently took a LifeStraw out for a test on a backcountry hike in the Rocky Mountains. Every stream, lake, or other water source that I came across I stopped for a drink. I was drinking fresh snow melt and also from lakes that are home to beavers and other wildlife. There was no added taste to the water and I didn't get sick during or after the trip.

The one draw back to the LifeStraw is that it does take a bit of suction to start and keep the water flowing. When you're at high altitudes in the mountains this leads to longer "drink breaks" since you can get winded pretty easy while trying to suck up water through the LifeStraw. However, its size and weight advantages when hiking mountainous terrain vastly out weigh this minor drawback.

Overall, the LifeStraw is awesome and I recommend it to every backcountry hiker that I know.

FAQs

Please read our FAQs below for Help. Call 804-556-1006 (or) use Contact Form for further Assistance.

What are your shipping policies and how fast will my order arrive?

North River Outdoors offers free shipping for purchases of $99 and over within the United States (some oversized items may incur charges). We strive to ship in-stock orders within 24-48 hours, often the same day if placed before 5 PM Eastern Time. Standard free shipping typically arrives via UPS or USPS within 3-6 business days. We currently ship to the USA at this time. You can track your order status by logging into "My Account" on our website.

What is your return and exchange policy?

We offer a 60-day return policy for unopened and unused items, for a 100% refund. Items must be returned in the same (or similar) condition in which they were received. Opened, used, or damaged products, or those not following our return policy, may be subject to a 15% restocking fee. We reserve the right to refuse returns in non-sellable condition. Customers are responsible for return shipping costs.

For Returns? Log into view your Order History and select "Return" to start the process. You can also contact our Store via Email or use our Contact Form to initiate a return.

Do you offer any services like knife sharpening or gear repair?

Yes! We offer a range of services at our Virginia store, including knife sharpening, axe sharpening and rehandling, knife/axe cleaning and conditioning, and waxed canvas bag/pack waxing and conditioning. We also provide laser engraving. Drop-off for services is available Monday-Saturday, with a typical turnaround of 1-2 business days.

How can I ensure I'm buying genuine products and not falling for scam websites?

We understand your concern. To ensure you're buying quality, genuine gear from North River Outdoors, always check the URL to confirm it'swww.northriveroutdoors.com. Our website is secure, professional, and features real-time inventory and product reviews. Be wary of "half-off" or "flash deals" on other sites using our logo – these are often scams. We are a reputable USA Outdoor & Knife Store operating since 2012.

Where is your physical store located and what are your hours?

Our physical store, North River Outdoors, is located at 2941 River Road W, Goochland, VA 23063 USA. Our store hours are always kept up-to-date on our website. You can find our contact information, including phone and email, on our "Contact Us" or "Our Store" pages.

Do you offer Classes or Events?

Yes, our Virginia store hosts a variety of hands-on training Classes and Events throughout the year. We invite you to check our website's "Classes & Events" section or our blog for an updated calendar and information on upcoming workshops, like knife forging, carving classes and our popular Axe Throwing Events.

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